Description

The supply chain audit exercise you will work through provides a great deal of information as to the effectiveness and maturity of an organisation’s supply chain and highlights what improvements are required and how they should be achieved. The audit takes a holistic approach to ensure that you have addresses all areas of concern.

This course provides an auditing format followed by tools that can be implemented in each section to improve the effectiveness of that area.

Key Learning Outcomes

• Understand how to audit all key areas of your supply chain and score your effectiveness against benchmarks
• Gain practical tools to improve on key effectiveness measures
• Apply lean processes to your supply function
• Avoid ad hoc solutions that create more work and slow customer response times
• Set KPIs for your procurement function
• Reduce inventory, price fluctuations and paperwork with effective forecasting systems

COURSE OUTLINE 

Key areas to address in the supply chain audit

• Overall strategy
• People and culture
• Customer service, promise and order acknowledgement
• Production & product planning interface
• Purchasing and supplier management, incl. supplier KPIs and risk management
• Stores, inventory and logistics processes
• Addressing paperwork and data entry accumulation within your system

Supply chain KPI management

• Integrated supply chain KPI analysis and implementation
• What KPIs can be implemented to improve your supply chain?
• How each KPI can be used to improve the effectiveness of the supply chain
• How to implement different KPIs within your supply chain – traps and escapes

Implementing Lean processes

• Introduction to Lean principles
• Elements of a ‘Lean supply chain’: Lean suppliers, procurement, manufacturing, warehousing, transportation
• Instilling a process improvement culture within purchasing
• Implementing standardised systems and processes
• Identifying constraints and inefficiencies to eliminate waste
• Looking at the components of the supply chain and applying lean thinking to each one and determine how to link the processes to reduce waste
• Mapping the value stream for the supply chain
• Examples of lean supply chains and what you might learn from these

Purchasing and supplier management

• ABC analysis and selecting suppliers
• How does your supplier DIFOTIS score?
• Consequences for suppliers
• Encouraging supplier input

Managing orders

• Meeting your customer promise
• Order acknowledgement systems
• Measuring customer DIFOTIS (delivery in full, on time, within specifications)

Reducing waste and costs in stores, inventory and logistics

• Eliminate excess material handling or costly handling steps
• Eliminate pointless process steps
• Reduce the time spent waiting for parts, orders, other people or information
• Stock obsolescence and cost reduction
• Stores, inventory and logistics
• Inwards and reject materials
• IRA stock count process
• Inwards receipting time KPIs

Managing risks in the supply chain

• What risks exist within supply chains?
• How to identify and manage these risks
• Improving your risk management strategies in a practical way