Logistics And Distribution Management


Date and Venue

April 10, 2023 - April 14, 2023
CSS Farm Resort, Nasarawa State.
July 17, 2023 - July 21, 2023
CSS Farm Resort, Nasarawa State.
Oct. 9, 2023 - Oct. 13, 2023
CSS Farm Resort, Nasarawa State.
Dec. 4, 2023 - Dec. 8, 2023
CSS Farm Resort, Nasarawa State.



On completion of this course you should be able to: 

  • Gain a broad knowledge of supply chain segmentation, air transport, maritime transport and outsourcing, there is detailed
  • Discuss the latest trends and issues that confront logistics in details.
  • Improve service and reduce cost, as well as recognize the many different facets of logistics and the supply chain.
  • Understand various issues on logistics and distribution; planning and logistics; procurement and inventory decisions
  • Explain the concepts of warehousing and storage, freight transport and operational management.  

Course Outline

Module 1: Concepts Of Logistics And Distribution

Introduction To Logistics And Distribution

  • Scope and definition
  • Historical perspective
  • Importance of logistics and distribution
  • Logistics and supply chain structure

Integrated Logistics And The Supply Chain

  • The total logistics concept
  • Planning for logistics
  • The financial impact of logistics
  • Globalization and integration
  • Integrated systems
  • Competitive advantage through logistics
  • Logistics and supply chain management

Customer Service And Logistics

  • The importance of customer service
  • The components of customer service
  • Two conceptual models of service quality
  • Developing a customer service policy
  • Levels of customer service
  • Measuring customer service
  • The customer service explosion

Channels Of Distribution

  • Physical distribution channel types and structures
  • Channel selection
  • Outsourcing channels

Key Issues And Challenges For Logistics And The Supply Chain

  • The external environment
  • Manufacturing and supply
  • Logistics and distribution
  • Retailing
  • The consumer

Module 2: Planning For Logistics

 Planning Framework For Logistics

  • Pressures for change
  • Strategic planning overview
  • Logistics design strategy
  • Product characteristics
  • The product life cycle
  • Packaging
  • Unit loads

Logistics Processes

  • The importance of logistics processes
  • Logistics process types and categories
  • Approach
  • Tools and techniques

Supply Chain Segmentation

  • Product segmentation
  • Demand and supply segmentation
  • Marketing segmentation
  • Combined segmentation frameworks
  • Implementation

Logistics Network Planning

  • The role of distribution centers and warehouses
  • Cost relationships
  • A planned approach or methodology
  • Initial analysis and option definition
  • Logistics modeling: logistics option analysis
  • Evaluate results: matching logistics strategy to business strategy
  • Practical considerations for site search

Logistics Management And Organization

  • Relationships with other corporate functions
  • Logistics organizational structures
  • Organizational integration
  • The role of the logistics or distribution manager
  • Payment schemes
  • The selection of temporary staff and assets

Multichannel Fulfillment

  • Issues
  • Food retailing
  • Non-food retailing

Manufacturing Logistics

  • Typology of operations
  • Just-in-time
  • Manufacturing resource planning (MRPII)
  • Material requirements planning (MRP)
  • The MRP system
  • Flexible fulfillment (postponement)
  • The effects of distribution activities
  • Future developments

Module 3: Procurement And Inventory Decisions

Basic Inventory Planning And Management

  • The need to hold stocks
  • Types of stockholding/ inventory
  • Stockholding policy implications for other logistics functions
  • Inventory costs
  • Reasons for rising inventory costs
  • Inventory replenishment systems
  • The reorder point and safety stock
  • The bullwhip effect
  • The economic order quantity
  • Demand forecasting

Inventory And The Supply Chain

  • Problems with traditional approaches to inventory planning
  • Different inventory requirements and the ‘decoupling point’
  • The lead-time gap
  • Inventory and time
  • Analyzing time and inventory
  • Inventory planning for manufacturing
  • Inventory planning for retailing

Procurement And Supply

  • The procurement cycle
  • The scope of procurement
  • Setting the procurement objectives
  • Managing the suppliers
  • Expediting
  • Procurement performance measures
  • Collaborative planning, forecasting and replenishment
  • Factory gate pricing
  • E-procurement
  • Corruption

Module 4: Warehousing And Storage

Principles Of Warehousing

  • The role of warehouses
  • Strategic issues affecting warehousing
  • Warehouse operations
  • Costs
  • Packaging and unit loads

Storage And Handling Systems (Palletized)

  • Pallet movement
  • Pallet stacking
  • Palletized storage
  • Palletized storage – comparison of systems

Storage And Handling Systems (Non-Palletized)

  • Small item storage systems
  • Truck attachments
  • Long loads
  • Cranes
  • Conveyors
  • Automated guided vehicles
  • Hanging garment systems

Order Picking And Packing

  • Order picking concepts
  • Order picking equipment
  • Sortation
  • Picking area layout
  • Slotting
  • Pick routes
  • Information in order picking
  • E-fulfillment  
  • Picking productivity
  • Replenishment
  • Packing

Receiving And Dispatch

  • Receiving processes
  • Dispatch processes
  • Cross-docking
  • Returned goods
  • Receiving and dispatch equipment
  • Layouts

Warehouse Design

  • Design procedure

Warehouse Management And Information

  • Operational management
  • Performance monitoring
  • Information technology
  • Data capture and transmission
  • Radio data communication
  • Truck management

Module 5: Freight Transport

International Logistics: Modal Choice

  • Relative importance of the main modes of freight transport
  • Method of selection
  • Operational factors
  • Transport mode characteristics
  • Consignment factors
  • Cost and service requirements
  • Aspects of international trade

Maritime Transport

  • Structure of the industry
  • Common shipping terms
  • Surcharges
  • Documentation
  • Vessel classification
  • Common ship types and their cargoes
  • Ports and cargo handling
  • Other factors

Air Transport

  • Structure of the industry
  • Air cargo handling
  • Types of air freighter
  • Documentation
  • Air hubs and spokes
  • Air freight pricing
  • Air cargo security

Rail And Intermodal Transport

  • Intermodal equipment
  • Intermodal vehicles
  • Intermodal infrastructure
  • Mode shift grant schemes
  • Rail transport

Road Freight Transport: Vehicle Selection

  • Main vehicle types
  • Types of operation
  • Load types and characteristics
  • Main types of vehicle body
  • The wider implications of vehicle selection
  • Vehicle acquisition

Road Freight Transport: Vehicle Costing

  • Reasons for road freight transport vehicle costing
  • Key aspects of road transport costing
  • Vehicle standing costs
  • Vehicle running costs
  • Overhead costs
  • Costing the total transport operation
  • Whole life costing
  • Vehicle cost comparisons
  • Zero-based budgets

Road Freight Transport: Planning And Resourcing

  • Need for planning
  • Fleet management
  • Main types of road freight transport
  • Transport resources: requirements and optimization
  • Vehicle routeing and scheduling issues
  • Manual methods of vehicle routeing and scheduling
  • Computer routeing and scheduling
  • Other road-freight transport information systems applications

Module 6: Operational Management

Cost And Performance Monitoring

  • Why monitor?
  • Different approaches to cost and performance monitoring
  • What to measure against?
  • A logistics operational planning and control system
  • Good practice
  • Influencing factors
  • Detailed metrics and KPIs
  • The presentation of metrics


  • Why should an organization engage in benchmarking?
  • How to conduct a benchmarking exercise
  • Formal benchmarking systems
  • Benchmarking distribution operations

Information And Communication Technology In The Supply Chain

  • Basic communication
  • Supply chain planning
  • Warehousing
  • Inventory
  • Transport
  • Other applications
  • Trading using the internet – E-Commerce

Outsourcing: Services And Decision Criteria

  • Outsourcing operations
  • Different service types
  • Value added services
  • Drivers and drawbacks of outsourcing
  • What are the critical factors of choice?

Outsourcing: The Selection Process

  • Approach
  • Detailed steps

Outsourcing Management

  • The need for management
  • Managing the relationship
  • Implementation planning
  • Monitoring an outsourced logistics operation

Security And Safety In Distribution

  • International security measures
  • Strategic security measures
  • Tactical security measures
  • Safety in the distribution centre and warehouse

Logistics And The Environment

  • The European Union and environmental legislation
  • Logistics and environmental best practice
  • Alternative fuels

Humanitarian Logistics

  • Key differences
  • Performance measurement
  • Key terms
  • Pre-positioning of resources
  • Assessment and planning
  • The cluster approach
  • Distribution