Like most facets of modern business, the management of property and assets has to meet the same Imperatives of controlling costs and maximizing returns. Therefore it is imperative that you grasp and Optimize your property management skills to ensure you meet the demands of the competitive property market.
Through a comprehensive analysis of best practice techniques, national and international experiences, Individual and group exercises you will be able to focus your management thinking and learn new Approaches. Don’t miss this opportunity to gain a competitive edge through Best Practice Property Management
Course Objective
Improve your existing property management skills and enable yourself to more effectively
Control costs whilst maximizing returns
Who Should attend?
Property Managers
Property Administrators
Residential Managers
Real Estate Managers
Real Estate Consultants
Real Estate Brokers
Real Estate Management Executives
Shopping Center Managers
Leasing Managers
Building Managers
Site Managers
Housing Managers
Landlords
Facilities Managers
Building Maintenance Managers
Plant Managers
Project Managers
Contract Managers for Commercial, Residential, Industrial and Governmental Assets
Course Outline
Property Management
Introduction to property management
Defining the role of the property manager
Duties, responsibilities, scope of management
Policy creation and procedure education
Technology and administrative controls
Maintenance Planning
Principles of maintenance
Planning and monitoring
Working with contractors and consultants
Purchase and inventorying supplies
Risk management
Property inspection
Work order, maintenance requests and logs, task lists
Do’s and don’ts of maintenance
Typical maintenance problems & solutions
Occupational Safety & Health
Applying OSH management in your property
Safe management practices
Hazard identification
Controlling risks
Leasing Fundamentals and Lease Management
Developing the leasing strategy
Leasing initiatives
Lease management processes, from marketing to documentation
Understanding market forces
Lease management strategies
Managing the fundamental terms of the lease
Facilities Management
Developing a corporate real estate planning framework that meets your organisations needs
Managing various corporate real estate components
What should you use in real estate services vs in-house provision
Managing the balance between property management and facility management
Asset Management
Establishing asset management objectives
Property life cycle planning
Implementing asset management functional activities and key asset management elements
Calculating the cost of facilities over the property lifecycle
Assessing facility performance requirements over the property/asset life cycle
Risk Management
Overview of risk management as applicable to property management
How to develop and implement a risk management framework
Asset and infrastructure protection
Contracts and Outsourcing
Development of Service Level Agreements
Developing a strategic performance model
Customer satisfaction
Gaining stakeholder ownership and commitment
Measuring the success of contract delivery
Risk and reward management strategies
Tenant and Customer Relations
Communication strategies and relationship planning
What to incorporate in tenant and directors meetings