Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine-tuned to serve the customer and drive the bottom-line. With thinking points, self-assessment exercises and case studies that the program challenges you to consider your own operations in a new way, and plot a course into the future.
On completion of this program you should be able to:
List the functions of a warehouse.
State the primary objectives of a warehouse.
State why a criteria for assessing warehouse is important.
Describe the objectives of inventory management
Perform ABC inventory control & analysis
Understand inventory’s role in service organizations
The Role of Warehousing and Stores
Warehousing and the supply chain.
Strategic aspects of warehousing.
The value chain.
Modern warehouse operations.
Inventory, Stock Analysis and Classifying Products
Product handling groups.
Inventory management: why hold stock?
Inventory costs and service.
Inventory and statistics.
How much stock should be held?
Questions about inventory.
Continuous or periodic stock checking.
Security and preventing loss.
The Warehouse and Operational Principles
Location methods in the warehouse.
Methods of picking.
Organizing for flow.
The aisle width decision.
Warehouse Information Communications Technology
Importance of information.
Decision-making and ICT.
Improvements with ICT.
Warehouse ICT applications.
Health and safety at work.
Management of health and safety.
Health and safety arrangements.
Warehouse health and safety risks.
Fork-lift trucks: health and safety.
Productivity, Cost and Service
Framework for analysis.
Key productivity drivers.
Determining pricing and charging.
Users’ views of third parties and the marketplace.