Description

Your warehouse & stores are amongst the most dangerous places in your organisation for people to work. There, a mixture of operators, automation equipment, forklifts & large vehicles come together.  Fatigue & shiftwork can also be at play. And now there is also new technology (like autonomous warehouse equipment & lines) which needs to be understood. It is vital that you have a safety plan so that the risk of accident & injury is minimised.

This informative training course will help you understand how to improve the safe operations of any warehouse by implementing safety policies & procedures.  It will assist you to develop best practice health & safety procedures & a culture built on a proactive approach to safety. 

Unsafe practices in your warehouse expose your organisation to great risk, cost & reputational damage. Learn how to plan & implement the best safety policies & procedures in your warehouse by attending this course, led by our renown training facilitator Keith Robinson.

Key Learning Outcomes

• Appreciate the importance of warehouse safety to the overall organisation
• Learn how to assess & manage risk in your warehouse
• Gain guidelines to warehouse safety policies & procedures
• Managing, recording & reporting safety related incidents
• Documenting your safety records

Course Highlights

• Thinking about safety throughout the total operation of the warehouse
• An appreciation of the many safety risks that are in the warehouse and outside loading areas
• Safety risk assessments
• How to improve safety in your warehouse
• Creating a safety culture
• Steps to forming & writing warehouse safety policies & procedures
• Incident management & reporting
• Record keeping & documentation

This Course is Designed for

• Warehouse managers, supervisors & senior staff
• Supply chain professionals
• Logistics managers & supervisors
• Procurement & purchasing executives
• Production & manufacturing managers

Course Outline

Legal Obligations

• Overview of relevant health and safety legislation
• Obligations of the PCBU, Workers and Warehouse Managers

An introduction to your health & safety obligations

• An overview of the Health & Safety At Work Act 2015
• Due diligence, duty of care & an overview of responsibilities
• Who is responsible for safety and why?
• Your warehouse’s safety responsibilities and interacting with external third parties, contractors and others on site
• Managing visitors and temp workers
• Worker participation methods
• Planning cascades of responsibility throughout managers, supervisors and workers

Aligning warehouse safety within the overall organisation’s safety strategy

• Ensuring you are planning safety to become integrated & aligned with wider organisational safety
• Working with the ELT to plan your safety, processes & responsibilities

Managing compliance with health & safety rules & procedures in your warehouse

• How the best policies & procedures can be undone by poor or inconsistent compliance
• Dangling the carrot instead of wielding the stick – incentivising safety culture & practice
• Which are the hardest things to seem to get compliance with?
• What is your organisation’s safety strategy & culture?

Policies

• Relevant health and safety policies – e.g. “Health and Safety Policy”, Drugs and Alcohol, Stress and Fatigue, Harassment

Where are the areas of risk in the warehouse?

• Assessing location & accessibility factors of warehouses
• Inwards & outwards goods
• Picking & assembly points
• Dispatch
• Areas of interaction with external parties, eg transport operators
• Picking from height
• Machinery, vehicles
• Automation lines & equipment & new autonomous equipment like pickers

Warehouse hazard and risk assessment / management - Visitors

• Traffic management – people and vehicles
• Processes and options for effective H&S management of visitors, contractors, truck drivers and temp workers

Warehouse hazard and risk assessment / management – people (employees)

• Manual handling
• Working with automation & equipment
• Effective operator training
• First-aid provision & training
• Floods, slips & trips
• Personal protective equipment
• Health assessments
• Hazardous Substances
• Evacuation planning
• Creation and management of standard operating procedures and training

Accident investigation

Warehouse hazard and risk assessment / management - equipment

• Machine guarding   
• Good equipment maintenance practices
• Best practice fork lift truck health & safety operations; including height management
• Maintenance & care of equipment
• Electrical safety
• Ensuring the warehouse team is fully equipped with safety gear and its use is enforced

Warehouse hazard and risk assessment / management – shift work and fatigue

• Understanding the significant impact that fatigue, shiftwork & rosters can have on safety practice and rule following
• How much can fatigue be minimised in a shiftwork/rostering environment?
• Understanding & educating on sleep patterns
• Rostering to counter fatigue – types of rosters
• Fatigue & machinery operation

Warehouse hazard and risk assessment / management Health, wellbeing & stress in the workplace

Your responsibilities are much wider than ensuring accidents don’t happen. The law makes you also responsible for the wellbeing of your workers. This session looks at the wider issues affecting your team.

• What are your responsibilities with regards stress, and worker wellbeing?
• Figuring out what is a “work issue” vs “home life”
• Are there wider business issues in your organisation that are creating worker stress or putting wellbeing at risk?

Hazard, Near Hit and Incident Investigation and reporting

If a safety related incident does occur in your warehouse it is imperative that the incident is effectively investigated in a timely fashion and that it is appropriately recorded & reported.

• What does an effective incident investigation look like?
• Who is appropriate to investigate?
• Keeping management informed of progress
• Processes, documentation & tools available for effective reporting

Conducting Reviews and Annual Audits in your warehouse

Participate in a facilitated session that will set you up to go back to work and conduct a health & safety audit of your warehouse.

• Applying the standard health & safety audit to include workplace hazards specific to your organisation
• Audit Template provided
  • Conducting the audit
  • Completing the audit report and action plan for any non-conformances