Warehouses are an integral part of the modern supply chain, involved in sourcing, producing and distributing goods. However, due to the complexities of warehouse operations they can often be one of the most costly parts of the supply chain. Their efficient management is therefore critical for minimizing cost and contributing to an effective and efficient supply chain.
On completion of this course you should be able to:
Gain a wide knowledge and a valuable companion to the modern warehouse.
Determine the aspects of warehouse management, including cost reduction, productivity, people management, performance management, outsourcing, resourcing and costing a warehouse,
Define the role of the warehouse and its manager, equipment, storage systems and health and safety.
Demonstrate how to apply new technology, minimize spending, and create efficient, stream-lined operations.
Understand the best practice in warehouse operations.
Apply the latest technological advances to current environmental issues.
The role of the warehouse
Types of warehouse operation
Why do we hold stock?
Number of warehouses
Supply chain trends affecting warehouses
The growth of e-fulfillment and its effect on the warehouse
Role of the warehouse manager
The warehouse manager's challenges
Attracting and retaining warehouse employees
An ageing and constantly changing workforce
Warehouse processes: receiving and put-away
Warehouse processes: pick preparation
Warehouse pick area layout
Picking strategies and equipment
Picker to goods
Goods to picker
Types of automated picking
Examples of automated picking systems
Pick by label
Pick by voice
Radio frequency identification
Pick by light/pick to light
Put to light
Cost of errors
Deciding on type of picking system and equipment
Warehouse processes from replenishment to dispatch and beyond
Stock or inventory counting
Cycle counting or perpetual inventory counts
The count itself
Role of the driver
Warehouse management systems
Why does a company need a WMS?
Choosing a WMS
Selecting the right WMS
What to look for in a system
Selecting a partner
Before the final decision
Software as a service
Data collection and analysis
Warehouse layout examples
Finding additional space
Storage and handling equipment
Shuttle technology with a difference
Very high bay warehouses
Other storage media
Warehouse handling equipment
Vertical and horizontal movement
Automated storage and retrieval systems (AS/RS)
Recent technical advances
Resourcing a warehouse
Types of costs
Return on investment (ROI)
Traditional versus activity-based costing systems
Charging for shared-user warehouse services
Logistics charging methods
Why do we need to measure?
What should we be measuring?
How to choose the right performance measures
Traditional productivity measures
New performance metrics
Hard and soft measures integrated performance models