Procurement, Supply Chain & Distribution

Complex Procurement & Vendor Management


Date and Venue

March 13, 2023 - March 17, 2023
Crowne Plaza Hotel, Dubai Deira. UAE.
June 26, 2023 - June 30, 2023
Sheraton Memphis Downtown Hotel, USA.
Sept. 18, 2023 - Sept. 22, 2023
Kigali Serena Hotel, KN 3 Ave, Kigali, Rwanda
Dec. 4, 2023 - Dec. 8, 2023
University of Ghana, Legon, Accra Ghana


Are you finding it difficult to get approvals for your procurement?  Are you dealing with a monopoly/limited supplier market?

In a monopoly/limited supplier situation where you have limited options to buy from, the negotiating power of buyers is likely to be limited as suppliers will have the upper hand and the ability to set higher prices. Due to the difficulties that monopoly situations can present, innovative complex procurement strategies are crucial.

Generally, complex procurement deals with products & services with:

  • High financial value
  • High political sensitivity
  • High environmental risk
  • High technical risks
In this rapidly expanding global economy, it is hardly surprising that many companies are wrought with challenges to reduce the spending on external supplies and services whilst focusing on finding long term partners and suppliers/vendors that maximise efficiency and minimise cost.

Developing and achieving complex procurement best practice can be quite a minefield as it demands a whole new approach to vendors/suppliers and significant investment in time, analysis, measurement etc. in a market with limited suppliers/vendors and competition.

Complex Procurement & Vendor Management is designed for procurement professionals  who want to maximise their complex outsourcing & procurement planning, tender assessment, contract management, negotiation whilst managing the performance of their vendors/suppliers.
 Key Learning Outcomes
  • Produce a structured and effective complex procurement plan
  • Risk analysis and management as it applies to complex procurement
  • Learn to manage the performance of high-value vendors/suppliers effectively


Introduction to Complex Procurement

  • What is involved in complex procurement?
  • Complex procurement trends and leading practices
  • Dealing with monopoly/limited supplier markets
  • A complex procurement framework that ensures alignment with business strategy
  • Application of best practice procurement


Complex Procurement Planning

  • Format and elements of a complex procurement plan
  • Difference between simple and complex procurement plans
  • Risk analysis and risk management
  • Complex procurement plan structure
  • Steps for developing a procurement plan
  • Developing a Statement of Works


Requesting for Offers

  • Types of Request for Offer
  • Evaluating the conditions of tender and draft conditions of contract for complex procurement
  • Effective evaluation methodologies for complex procurement
  • Benchmark evaluation criteria
  • Documentation security for complex procurement
  • Methods of conducting industry briefings
  • Issuing tender documentation
  • Procedures in receiving tenders
  • Submission of late offers - how to deal with them


Awarding Contracts

  • The purpose of an SLA   
  • Different perspectives, why have they come to prominence?
  • When to use an SLA
  • Developing key measures for a TCO and value approach
  • Putting TCO into practice with SLAs
  • Choosing the right measures, targets, penalties, reporting etc
  • Concluding negotiations


Effective Contract Management in a Complex Procurement Environment

  • The legal and ethical aspects of contracts and contracting
  • Planning for performance based contracts
  • Examining and managing risks that may impact on complex contract management
  • Preparing for contingencies


Implementing & Managing the Supplier Relationship in a Complex Procurement Environment

  • Key ingredients of successful implementation
  • Project management processes
  • Complex transactions
  • Ensuring all relevant policies and legal procedures are complied with
  • Remedies for breach of contract incl. damages, specific performance and injunctions
  • Managing contract change/termination


Supplier Performance Management in a Complex Procurement Environment

  • Process Mapping - Supplier Performance Management Process
  • Key phases of supplier management
  • Supplier Performance Management best practices
  • Review of SLA Performance
  • Measuring supplier performance in a complex procurement context
  • Terminating an SLA for non-performing suppliers
  • Documenting effective SLAs