This course provides messaging specialists with the knowledge and skills specialists need to recover Exchange mailboxes and servers in a variety of disaster scenarios. Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database. They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, and Edge Transport servers.
This course is intended for enterprise-level messaging administrators who have at least 3 years experience working in the Information Technology field, including administering Exchange Servers. Administrators should have some experience with Exchange Server. Others who may take this course include IT generalists and help desk professionals who want to learn about Microsoft Exchange Server. This course requires that students meet the following prerequisites: Working knowledge of malware. For example, approaches to scanning for viruses (client-based, Simple Mail Transfer Protocol (SMTP)-based, Exchange-based), methods that worms use to propagate, basic concepts of spam, phishing schemes, and unwelcome message content. Conceptual understanding of firewalls. For example, how SMTP messages are allowed through a firewall. Working knowledge of how Public Key Infrastructure (PKI) is managed in the directory. Experience using these tools and applications: - NTBackup command. - NSLookup command. - Windows Explorer - Microsoft Management Console (MMC) - Active Directory Users and Computers - Active Directory Sites and Services - Internet Information Services (IIS) Admin - Outlook Working knowledge of Windows server operating system. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub). Working knowledge of network technologies. For example, what TCP/IP and DNS do and how to use them, basic routing concepts (WAN vs. LAN, router vs. switch vs. hub). Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs. Conceptual understanding of e-mail technologies. Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP).
Recovering Messaging Databases
Overview of Database Recovery Scenarios
Recovering a Messaging Database Using Dial-Tone Recovery
Performing a Database Backup
Performing a Dial-Tone Recovery
Repairing a Damaged Database
Preparing for and Recovering from Mailbox Server Failures
Preparing for a Mailbox Server Recovery
Recovering Mailbox Servers
Performing a Mailbox Server Backup
Recovering a Mailbox Server
Recovering Mailbox Server Data
Preparing for and Recovering from Non-Mailbox Server Failures